GLOBAL PRIVACY FUNDAMENTALS Our privacy practices reflect current global principles and standards on handling personal information. These principles include notice of data use, choice of data use, data access, data integrity, security, onward transfer, and enforcement/oversight. We abide by the privacy laws in the countries where we do business.
· To process your orders and deliver the products and services that you have ordered;
· To complete your transaction(s) on the ProMART Platform;
· To provide to other participants in transaction(s) on the ProMART Platform;
· To keep you up to date on the latest product announcements, software updates, software upgrades, security patches, system enhancements, special offers, and other information. This may occasionally include information from other technology companies or business partners about products and services that can add value to your products or transaction(s);
· To tailor information about our products and services to your individual interests. For example, during a visit to our site, it allows us to provide you with specific information on products and services that may be of interest;
· To provide the ability to create personal profile areas and view protected content;
· To conduct online chat or email communications;
· In order to ensure and control the quality of the information and experience you have by educating our personnel to effectively answer your questions;
· To provide the ability to contact you, and provide you with shipping and billing information, and to provide customer feedback and support;
· To provide other participant(s) in your ProMART Platform transactions the ability to pay and/or contact you;
· To provide contests, sweepstakes or other marketing or promotional activities on the SAP.com or affiliate websites. Personal data may be collected to administer those programs;
· To conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary.
IP ADDRESSES We use IP addresses to help diagnose problems, to administer our website, and to gather demographic information. We may also use IP addresses or other information, to determine which pages on our sites are being visited and topics that may be of interest so we can provide you with information about relevant products and services. Generally, SAP will aggregate such data only in an anonymous way and will not tie it to a particular individual unless he or she has given consent.
This information is collected when you connect to SAP so that we may identify your session, deliver content based on the technical capabilities of your browser, and for quality control purposes. SAP will only gather information related to your visit to the SAP site. We do not track or collect personal information from your visits to companies or entities outside the SAP Group of companies.
AUTOMATED TOOLS In addition to the information you provide, SAP may also collect information during your visit to an SAP website through automated tools, which include Web beacons, cookies, embedded Web links, and other commonly used information gathering tools. These tools collect certain standard information that your browser sends to our website such as your browser type and language, access times, and the address of the website from which you arrived at an SAP website. Using these tools, SAP is also able to confirm receipt of emails that the recipient consented to receive, and can track other information such as pages visited on the SAP site and whether or not the recipient registers for an event offered by SAP and certain other aggregate data that is not related to a particular individual.
EMAIL ADDRESSES If you choose to give us your email address, we will communicate with you via email. We do not share your email address with others outside the SAP Group of companies, however we may share your email address with other participant(s) in your ProMART Platform transactions or potential ProMART Platform transactions. You can choose not to receive any more email at any time. Depending on how your email application is set up, information about you may be transmitted automatically when you send email to SAP. If you choose to register for third party services, we may need to send some information from your ProMART Platform registration to the service provider, possibly including your email address.
Companies in the SAP Group may use the information internationally in connection with processing your inquiries and transactions, to help improve our products and services and for processing and storage. We may also share such information with business partners, service vendors, payment processors, authorized third party agents or contractors in order to provide a requested service or transaction, including processing orders, processing credit card transactions, hosting websites, hosting event and seminar registration and providing customer support, or providing you with information on products, services, and other ProMART Platform participants that maybe of interest to you.
We only provide these third parties with the personal data necessary to provide the services on our behalf, and the third parties are not permitted to use your personal data except for the limited purpose of completing the requested service or transaction. We do not sell or rent your personal data to third parties for marketing purposes unless you have granted us permission to do so. We may respond to subpoenas, court orders, or legal process by disclosing your personal data and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims.
Circumstances may arise where, whether for strategic or other business reasons, SAP decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve, in accordance with applicable law, the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is SAP’s practice to seek appropriate protection for information in these types of transactions.
SECURITY OF YOUR PERSONAL DATA SAP is committed to protecting the personal data you share with us. SAP uses a combination of industry standard security technologies, procedures, and organizational measures to help protect your personal data from unauthorized access, use or disclosure. SAP supports online security using secure server technology because we want your data to be safe. We require our employees to observe your privacy and confidentiality rights.
LINKS TO OTHER SITES This site may contain links to other sites. SAP is not responsible for the privacy practices or the content of other websites outside the SAP Group of companies.
INFORMATION SHARED WITH OTHER PROMART PARTICIPANT(S) Your information, including your personal data, may be shared with other participant(s) or potential participant(s) in your transaction(s) on the ProMART Platform. SAP is not responsible for the privacy practices or the content of participant(s) outside the SAP Group of companies.
CHOICE/OPTOUT We communicate with users who subscribe to our services on a regular basis via email, and we may also communicate by phone to resolve customer complaints or investigate suspicious transactions. We may use your email address to confirm your opening of an account, to send you notice of payments or transactions, to send you information about changes to our products and services, and to send notices and other disclosures as required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional.
SAP provides you the opportunity to exercise an opt-out choice if you do not want to receive other types of communication from us such as emails or updates from us regarding new services and products offered on this website or if you do not want us to share your personal information with third parties. The opt-out choice may be exercised by unsubscribing at firstname.lastname@example.org
DATA RETENTION SAP will not retain your personal data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.
CHILDREN’S PRIVACY SAP does not knowingly collect personal data from children under the age of 13. If we learn that we have collected personal data on a child under the age of 13, we will delete that data from our systems.
INQUIRIES, ACCESS AND UPDATING YOUR PERSONAL DATA SAP needs your help in keeping the personal data you have shared with us accurate and up to date. If you are a registered user, you may make these updates yourself online via http://www.promart.io/. You may also make these updates or other changes by sending an email to email@example.com.